Privacy Policy

Koji Kojo Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding personal data. This privacy policy explains how we collect, use, and protect information about children, young people, parents/guardians, and website users when you use our services or visit our website.

By using our services or website, you agree to the terms of this privacy policy.

We may collect and process the following types of data depending on your interaction with us:

Personal Information

​

• Name (child/young person, parent/guardian)

• Contact details (address, email, phone number)

• Date of birth and age

• Emergency contact details

Educational & Learning Information (Special Category Data)

​

• Educational history and school details

• SEN needs, learning plans, and progress assessments

• Information provided by parents/guardians, schools, or local authorities

• Records of tuition, reports, and feedback

Technical Information

​

• IP address and device details when using our website

• Browser type and version

• Interaction with our website (e.g. forms submitted)

Communication Data

​

• Enquiries or feedback provided through email, phone, or website forms

• Records of correspondence related to tuition or support services

We use the personal data collected for the following purposes:

​

• To provide personalised SEN support and tuition (online and face-to-face)

• To assess learning needs and adapt teaching methods

• To communicate with parents/guardians about progress, updates, or concerns

• To comply with safeguarding, legal, and educational requirements

• To manage bookings, invoices, and payments

• To improve our services and ensure a high-quality learning experience

We process personal data under the following lawful bases:

​

• Consent: Where you provide explicit consent for processing (e.g. sharing reports)

• Contractual Obligation: To deliver tuition and support services under an agreed arrangement

• Legal Obligation: To meet safeguarding, education, or data protection laws

• Vital Interests: To protect the wellbeing of a child or young person in an emergency

• Legitimate Interests: To operate and improve our services while respecting privacy

For special category data (e.g. SEN or health-related information), processing is based on Article 9(2)(g) and (h) of the UK GDPR: substantial public interest and provision of health or social care/education services.

We take appropriate measures to protect your personal data, including:

​

• Secure and encrypted online systems

• Restricted access to records (only authorised staff/tutors)

• Staff training in data protection and safeguarding

• Secure storage of paper records where applicable

Despite our safeguards, no method of online transmission is completely secure. Please contact us if you have concerns.

We keep personal data only as long as necessary to:

​

• Deliver tuition and support services

• Comply with legal, safeguarding, or educational obligations

• Maintain accurate records for regulatory or accounting purposes

Education and safeguarding records may be kept for up to 7 years after services end, unless a longer period is legally required.

Under UK data protection law, you have the right to:

​

• Access the personal data we hold about you

• Rectify inaccurate or incomplete information

• Request erasure of data (where no longer required)

• Restrict processing in specific circumstances

• Object to processing based on legitimate interests

• Withdraw consent at any time (where applicable)

• Data portability (request a copy of your data in a transferable format)

If you wish to exercise any of these rights, please contact us using the details below.

Our website uses cookies and similar technologies to ensure it functions properly, improve user experience, and analyse website traffic. Cookies are small files stored on your device that allow us to recognise your browser and remember certain information.

​

We use the following categories of cookies:

​

• Essential Cookies (Wix components, CMS, Usercentrics): Required for the website to operate securely and correctly. These cannot be disabled.

• Analytics Cookies: Help us understand how visitors use our website so we can improve performance and services.

• Functional Cookies (e.g., Google Maps): Enable enhanced features such as displaying interactive maps.

Cookie Consent

​

We use the Wix inbuilt Usercentrics Cookie Consent Banner to give you control over which cookies are placed on your device. When you first visit our site, you will be asked to set your cookie preferences. You can change or withdraw your consent at any time by using the cookie settings available through the banner on our website.

​

Third-Party Cookies

​

Some features or apps on our website may be provided by third parties (such as Google Maps). These third parties are responsible for their own cookie practices, and we recommend reviewing their privacy policies for more information.

​

If you choose to disable cookies via your browser settings, some features of our website may not function properly.

We may update this privacy policy from time to time to reflect changes in law, regulation, or our practices. Updates will be published on this page with an updated “Last Updated” date.

If you have any questions about this policy or how we handle data, please contact:

​

Koji Kojo Ltd
Unit 31, The Quad
3rd Floor, Station Quarter
Ironmasters Way
Telford, TF3 4NT
United Kingdom

​

Phone: 0333 0428226

Email: admin@kojikojo.com

​Website: https://kojikojo.com